Intelligence that fuels
change and improves
financial resilience and
financial well-being for all.

How We Help

Organizations Like Yours

As the leading independent authority on household financial resilience and a global leader in financial well-being impact measurement, we empower purpose-driven organizations to profoundly understand, benchmark and improve the financial resilience and financial well-being of their customers, employees and communities, while helping to build more resilient, inclusive growth and economies.

We partner with financial institutions, central banks, policymakers, regulatory bodies, financial health innovators, employers and social finance leaders to design and implement evidence-based solutions that improve financial resilience, especially for the most vulnerable among us. We help target strategies, policies, programs and impact to while fostering financial health and inclusion, reducing inequities and helping build financial and overall resilience to help build a better world.

Our Services

Our services include:

  • Index and data analytics, benchmarking and impact measurement
  • The creation of proprietary and white-labelled indices, studies, models and tools
  • Strategic financial health and social finance advisory and consulting
  • Enterprise financial health and resilience strategy and execution for organizations and in particular Financial Institutions
  • Cross-sector impact and collaboration projects: in order to help solve key problems like financial vulnerability and accelerate social finance innovation for good.

 

The Challenge

That Financial Vulnerability Brings

Financial vulnerability and financial stress or a mainstream issue in Canada and countries around the world, affecting people of all household income levels. By helping to improve household financial resilience, we’re working to help foster more resilient, inclusive economies, while advancing sustainability and create positive social, financial and business outcomes.

Spotlight Index Reports

Renter Financial Vulnerability

Intelligence Memo October 2025

Financial Resilience as a Pathway to Financial

Resilience Report November 2025

India Small Business Financial

Health and Resilience Report November 2025

June 2025 Index Release Report

Financial Resilience Index Model

Complemented by the Financial Well-Being Studies Instrument

Measuring a household’s ability to get through financial hardship, stressors and shocks as a result of unplanned life events at the national, regional or provincial, segment and individual household level across nine behavioural, resilience and sentiment indicators. The Index has a pre-pandemic baseline of February 2020 and applications globally.

Financial Well-Being Index Model

A free, publicly-available instrument for global impact

Free Financial Resilience Score Tool

For all Canadians and global citizens,

linked to free articles and resources

Join The Organizations

United Towards Financial Well-being for all

Recognize any of these brands.

All of them have worked with us, click on each logo to learn more.

Our Impact

Recognition from strategic partners

“As we strive to improve the financial resilience and security of our clients and our communities, we’re proud to be a client, partner, and funder of the Institute”
Rob Wesseling
President & CEO, Co-operators
“Eloise and her team have been exceptional business partners for Conexus. They are responsive, innovative and dare I say "sneaky smart.” We have tremendous respect for their skills and would engage them again tomorrow if the need arises. They epitomize what it means to partner with organizations.”
Eric Dillon
Former CEO at Conexus Credit Union and President General Bank of Canada
"The Financial Resilience Institute team has invested the time and energy to get to know our team and organization and meaningfully engage with our senior leaders. This has helped orient us in our purpose-led journey and get critical buy-in around the opportunities the Seymour Financial Resilience Index® brings in helping us achieve our purpose of financial security for Canadians and our communities. Eloise and her team have provided impactful strategic consulting, data, and analytics for Co-operators, and we are now a funder of the Financial Resilience Institute to help further amplify the Institute’s impact in communities across the country."
Chad Park
VP Sustainability and Citizenship, Co-operators
"Eloise is an exceptional and generous thought leader, providing much-needed data and analysis to the ecosystem of organizations dedicated to the financial health and financial resilience of Canadians. The Seymour Financial Resilience Index® has been vital in guiding Vancity’s commitment to Financial Health and Inclusion, providing useful insight on how to build the financial resilience of our members and communities."
Andrea Harris,
VP Impact Strategy, Vancity
"We were so pleased to work with Eloise and the entire Financial Resilience Institute. Their robust research and analytic skills are foundational to the work we are doing to leverage the skills of Financial Planners to improve the financial resilience of Canadians in all income demographics."
Tashia Batstone
President and CEO
“Eloise Duncan helped us to develop our four-year enterprise strategy, financial wellness and small business financial strategy. Partnering closely with our leaders, Eloise helped us discover new possibilities, assess our gaps and create compelling new strategies to transform the way we do business.”
Shawn Good
Previous CEO of Prospera Current CEO of Libro Credit Union
"Prosper Canada has struggled for a long time to get a clear picture of the financial health and resilience of Canadians with low to moderate incomes, due to the lack of comprehensive, timely disaggregated public data. The Financial Resilience Institute and Index have transformed our work, enabling us to finally join hard data with our qualitative insights to provide a detailed picture of the financial challenges households are experiencing and key trends over time. With support from Eloise and her team, we’re able to generate and share new and important insights with our government, business and community partners – helping them to better understand what Canadians are experiencing, and where they can usefully intervene to help financially struggling households build their financial stability and health."
Liz Mulholland
CEO, Prosper Canada

Intelligence that fuels change and improves financial resilience and financial well-being for all.

How We Help

Organizations Like Yours

As the leading independent authority on household financial resilience and a global leader in financial well-being impact measurement, we empower purpose-driven organizations to profoundly understand, benchmark and improve the financial resilience and financial well-being of their customers, employees and communities, while helping to build more resilient, inclusive growth and economies.

We partner with financial institutions, central banks, policymakers, regulatory bodies, financial health innovators, employers and social finance leaders to design and implement evidence-based solutions that improve financial resilience, especially for the most vulnerable among us. We help target strategies, policies, programs and impact to while fostering financial health and inclusion, reducing inequities and helping build financial and overall resilience to help build a better world.

Our Services

Our services include:

  • Index and data analytics, benchmarking and impact measurement
  • The creation of proprietary and white-labelled indices, studies, models and tools
  • Strategic financial health and social finance advisory and consulting
  • Enterprise financial health and resilience strategy and execution for organizations and in particular Financial Institutions
  • Cross-sector impact and collaboration projects: in order to help solve key problems like financial vulnerability and accelerate social finance innovation for good.

 

The Challange

That Financial Vulnerability Brings

Financial vulnerability and financial stress or a mainstream issue in Canada and countries around the world, affecting people of all household income levels. By helping to improve household financial resilience, we’re working to help foster more resilient, inclusive economies, while advancing sustainability and create positive social, financial and business outcomes.

Spotlight Index Reports

Renter Financial Vulnerability

Intelligence Memo October 2025

Financial Resilience as a Pathway to Financial

Resilience Report November 2025

India Small Business Financial

Health and Resilience Report November 2025

June 2025 Index Release Report

Financial Resilience Index Model

Complemented by the Financial Well-Being Studies Instrument

Measuring a household’s ability to get through financial hardship, stressors and shocks as a result of unplanned life events at the national, regional or provincial, segment and individual household level across nine behavioural, resilience and sentiment indicators. The Index has a pre-pandemic baseline of February 2020 and applications globally.

Financial Well-Being Index Model

A free, publicly-available instrument for global impact

Free Financial Resilience Score Tool

For all Canadians and global citizens,

linked to free articles and resources

Join The Organizations

United Towards Financial Well-being for all

Recognize any of these brands.

All of them have worked with us,
click on each logo to learn more.

Our Impact

Recognition from strategic partners

“As we strive to improve the financial resilience and security of our clients and our communities, we’re proud to be a client, partner, and funder of the Institute”
Rob Wesseling
President & CEO, Co-operators
“Eloise and her team have been exceptional business partners for Conexus. They are responsive, innovative and dare I say "sneaky smart.” We have tremendous respect for their skills and would engage them again tomorrow if the need arises. They epitomize what it means to partner with organizations.”
Eric Dillon
Former CEO at Conexus Credit Union and President General Bank of Canada
"The Financial Resilience Institute team has invested the time and energy to get to know our team and organization and meaningfully engage with our senior leaders. This has helped orient us in our purpose-led journey and get critical buy-in around the opportunities the Seymour Financial Resilience Index® brings in helping us achieve our purpose of financial security for Canadians and our communities. Eloise and her team have provided impactful strategic consulting, data, and analytics for Co-operators, and we are now a funder of the Financial Resilience Institute to help further amplify the Institute’s impact in communities across the country."
Chad Park
VP Sustainability and Citizenship, Co-operators
"Eloise is an exceptional and generous thought leader, providing much-needed data and analysis to the ecosystem of organizations dedicated to the financial health and financial resilience of Canadians. The Seymour Financial Resilience Index® has been vital in guiding Vancity’s commitment to Financial Health and Inclusion, providing useful insight on how to build the financial resilience of our members and communities."
Andrea Harris,
VP Impact Strategy, Vancity
"We were so pleased to work with Eloise and the entire Financial Resilience Institute. Their robust research and analytic skills are foundational to the work we are doing to leverage the skills of Financial Planners to improve the financial resilience of Canadians in all income demographics."
Tashia Batstone
President and CEO
“Eloise Duncan helped us to develop our four-year enterprise strategy, financial wellness and small business financial strategy. Partnering closely with our leaders, Eloise helped us discover new possibilities, assess our gaps and create compelling new strategies to transform the way we do business.”
Shawn Good
Previous CEO of Prospera Current CEO of Libro Credit Union
"Prosper Canada has struggled for a long time to get a clear picture of the financial health and resilience of Canadians with low to moderate incomes, due to the lack of comprehensive, timely disaggregated public data. The Financial Resilience Institute and Index have transformed our work, enabling us to finally join hard data with our qualitative insights to provide a detailed picture of the financial challenges households are experiencing and key trends over time. With support from Eloise and her team, we’re able to generate and share new and important insights with our government, business and community partners – helping them to better understand what Canadians are experiencing, and where they can usefully intervene to help financially struggling households build their financial stability and health."
Liz Mulholland
CEO, Prosper Canada