Intelligence that fuels
change and improves
financial resilience and
financial well-being for all.

How We Help

Organizations Like Yours

As the leading independent authority on household financial resilience and a global leader in financial well-being impact measurement, we empower purpose-driven organizations to profoundly understand, benchmark and improve the financial resilience and financial well-being of their customers, employees and communities, while helping to build more resilient, inclusive growth and economies.

We partner with financial institutions, central banks, policymakers, regulatory bodies, financial health innovators, employers and social finance leaders to design and implement evidence-based solutions that improve financial resilience, especially for the most vulnerable among us. We help target strategies, policies, programs and impact to while fostering financial health and inclusion, reducing inequities and helping build financial and overall resilience to help build a better world.

Our Services

Our services include:

  • Index and data analytics, benchmarking and impact measurement
  • The creation of proprietary and white-labelled indices, studies, models and tools
  • Strategic financial health and social finance advisory and consulting
  • Enterprise financial health and resilience strategy and execution for organizations and in particular Financial Institutions
  • Cross-sector impact and collaboration projects: in order to help solve key problems like financial vulnerability and accelerate social finance innovation for good.

 

The Challenge

That Financial Vulnerability Brings

Financial vulnerability and financial stress or a mainstream issue in Canada and countries around the world, affecting people of all household income levels. By helping to improve household financial resilience, we’re working to help foster more resilient, inclusive economies, while advancing sustainability and create positive social, financial and business outcomes.

Spotlight Index Reports

Financial Inclusion and Access to Financial Help as a Pathway to Financial Resilience

November 2025

Renter Financial Vulnerability Intelligence Memo

October 2025

The Business Financial Health and Resilience of SMEs and Women- Owned SMEs in India

November 2025

Index Release Report

June 2025

Financial Resilience Index Model

Complemented by the Financial Well-Being Studies Instrument

Measuring a household’s ability to get through financial hardship, stressors and shocks as a result of unplanned life events at the national, regional or provincial, segment and individual household level across nine behavioural, resilience and sentiment indicators. The Index has a pre-pandemic baseline of February 2020 and applications globally. The Canada Mean Financial Resilience Score is 52.45 as of October 2025.

Free Financial Resilience Score Tool

For all Canadians and global citizens,

linked to free articles and resources

Financial Well-Being Index Model and Toolkit

A free, publicly-available instrument for global impact

Join The Organizations

United Towards Financial Well-Being for all

Recognize any of these organizations.

All of them have worked with us, click on each logo to learn more.

Our Impact

Recognition from strategic partners

“With the support of Financial Resilience Institute, leveraging their data and insights on Canadians living with low incomes and the need for strengthened and sustained support from the Federal Government, Prosper Canada was able to secure $60 million in funding for community-delivered financial help services for these populations, to be delivered through the Resilient Futures program. The Institute’s research, expertise, impact measurement and collaboration is integral to the financial empowerment ecosystem.”
Liz Mulholland
CEO, Prosper Canada
"The Financial Resilience Institute team has invested the time and energy to get to know our team and organization and meaningfully engage with our senior leaders. This has helped orient us in our purpose-led journey and get critical buy-in around the opportunities the Seymour Financial Resilience Index® brings in helping us achieve our purpose of financial security for Canadians and our communities. Eloise and her team have provided impactful strategic consulting, data, and analytics for Co-operators, and we are now a funder of the Financial Resilience Institute to help further amplify the Institute’s impact in communities across the country."
Chad Park
VP Sustainability and Citizenship, Co-operators
“As we strive to improve the financial resilience and security of our clients and our communities, we’re proud to be a client, partner, and funder of the Institute”
Rob Wesseling
President & CEO, Co-operators
“Eloise and her team have been exceptional business partners for Conexus. They are responsive, innovative and dare I say "sneaky smart.” We have tremendous respect for their skills and would engage them again tomorrow if the need arises. They epitomize what it means to partner with organizations.”
Eric Dillon
Former CEO at Conexus Credit Union and President General Bank of Canada
"Eloise is an exceptional and generous thought leader, providing much-needed data and analysis to the ecosystem of organizations dedicated to the financial health and financial resilience of Canadians. The Seymour Financial Resilience Index® has been vital in guiding Vancity’s commitment to Financial Health and Inclusion, providing useful insight on how to build the financial resilience of our members and communities."
Andrea Harris,
VP Impact Strategy, Vancity
“Eloise Duncan helped us to develop our four-year enterprise strategy, financial wellness and small business financial strategy. Partnering closely with our leaders, Eloise helped us discover new possibilities, assess our gaps and create compelling new strategies to transform the way we do business.”
Shawn Good
Previous CEO of Prospera Current CEO of Libro Credit Union
"We were so pleased to work with Eloise and the entire Financial Resilience Institute. Their robust research and analytic skills are foundational to the work we are doing to leverage the skills of Financial Planners to improve the financial resilience of Canadians in all income demographics."
Tashia Batstone
President and CEO

Intelligence that fuels change and improves financial resilience and financial well-being for all.

How We Help

Organizations Like Yours

As the leading independent authority on household financial resilience and a global leader in financial well-being impact measurement, we empower purpose-driven organizations to profoundly understand, benchmark and improve the financial resilience and financial well-being of their customers, employees and communities, while helping to build more resilient, inclusive growth and economies.

We partner with financial institutions, central banks, policymakers, regulatory bodies, financial health innovators, employers and social finance leaders to design and implement evidence-based solutions that improve financial resilience, especially for the most vulnerable among us. We help target strategies, policies, programs and impact to while fostering financial health and inclusion, reducing inequities and helping build financial and overall resilience to help build a better world.

Our Services

Our services include:

  • Index and data analytics, benchmarking and impact measurement
  • The creation of proprietary and white-labelled indices, studies, models and tools
  • Strategic financial health and social finance advisory and consulting
  • Enterprise financial health and resilience strategy and execution for organizations and in particular Financial Institutions
  • Cross-sector impact and collaboration projects: in order to help solve key problems like financial vulnerability and accelerate social finance innovation for good.

 

The Challange

That Financial Vulnerability Brings

Financial vulnerability and financial stress or a mainstream issue in Canada and countries around the world, affecting people of all household income levels. By helping to improve household financial resilience, we’re working to help foster more resilient, inclusive economies, while advancing sustainability and create positive social, financial and business outcomes.

Spotlight Index Reports

Financial Inclusion and Access to Financial Help as a Pathway to Financial Resilience

November 2025

Renter Financial Vulnerability Intelligence Memo

October 2025

The Business Financial Health and Resilience of SMEs and Women- Owned SMEs in India

November 2025

Index Release Report

June 2025

Financial Resilience Index Model

Complemented by the Financial Well-Being Studies Instrument

Measuring a household’s ability to get through financial hardship, stressors and shocks as a result of unplanned life events at the national, regional or provincial, segment and individual household level across nine behavioural, resilience and sentiment indicators. The Index has a pre-pandemic baseline of February 2020 and applications globally. The Canada Mean Financial Resilience Score is 52.45 as of October 2025.

Free Financial Resilience Score Tool

For all Canadians and global citizens,

linked to free articles and resources

Financial Well-Being Index Model and Toolkit

A free, publicly-available instrument for global impact

Join The Organizations

United Towards Financial Well-Being for all

Recognize any of these organizations.

All of them have worked with us,
click on each logo to learn more.

Our Impact

Recognition from strategic partners

“With the support of Financial Resilience Institute, leveraging their data and insights on Canadians living with low incomes and the need for strengthened and sustained support from the Federal Government, Prosper Canada was able to secure $60 million in funding for community-delivered financial help services for these populations, to be delivered through the Resilient Futures program. The Institute’s research, expertise, impact measurement and collaboration is integral to the financial empowerment ecosystem.”
Liz Mulholland
CEO, Prosper Canada
"The Financial Resilience Institute team has invested the time and energy to get to know our team and organization and meaningfully engage with our senior leaders. This has helped orient us in our purpose-led journey and get critical buy-in around the opportunities the Seymour Financial Resilience Index® brings in helping us achieve our purpose of financial security for Canadians and our communities. Eloise and her team have provided impactful strategic consulting, data, and analytics for Co-operators, and we are now a funder of the Financial Resilience Institute to help further amplify the Institute’s impact in communities across the country."
Chad Park
VP Sustainability and Citizenship, Co-operators
“As we strive to improve the financial resilience and security of our clients and our communities, we’re proud to be a client, partner, and funder of the Institute”
Rob Wesseling
President & CEO, Co-operators
“Eloise and her team have been exceptional business partners for Conexus. They are responsive, innovative and dare I say "sneaky smart.” We have tremendous respect for their skills and would engage them again tomorrow if the need arises. They epitomize what it means to partner with organizations.”
Eric Dillon
Former CEO at Conexus Credit Union and President General Bank of Canada
"Eloise is an exceptional and generous thought leader, providing much-needed data and analysis to the ecosystem of organizations dedicated to the financial health and financial resilience of Canadians. The Seymour Financial Resilience Index® has been vital in guiding Vancity’s commitment to Financial Health and Inclusion, providing useful insight on how to build the financial resilience of our members and communities."
Andrea Harris,
VP Impact Strategy, Vancity
“Eloise Duncan helped us to develop our four-year enterprise strategy, financial wellness and small business financial strategy. Partnering closely with our leaders, Eloise helped us discover new possibilities, assess our gaps and create compelling new strategies to transform the way we do business.”
Shawn Good
Previous CEO of Prospera Current CEO of Libro Credit Union
"We were so pleased to work with Eloise and the entire Financial Resilience Institute. Their robust research and analytic skills are foundational to the work we are doing to leverage the skills of Financial Planners to improve the financial resilience of Canadians in all income demographics."
Tashia Batstone
President and CEO